Privacy Policy

Last Updated: July 26, 2026

Scope

This Privacy Policy explains how GameRoom Software Solutions (“GameRoom,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with gameroom-software.com, business inquiries, account setup, orders, support, and related services.

Our website and services are primarily intended for business representatives. This Policy applies to personal information about individuals, including people acting for a business.

Information We Collect

Depending on how a person interacts with us, we may collect:

• Contact and business information, such as name, business name, job title, email address, telephone number, state or country, business type, and experience level.
• Inquiry and communication information, including form submissions, email, telephone, messaging-app, social-media, support, and other correspondence.
• Order and service information, such as requested products, platform or account identifiers, setup requirements, invoices, transaction references, payment status, support history, and service records.
• Verification and security information reasonably needed for onboarding, fraud prevention, account protection, legal compliance, or dispute review.
• Website and device information, such as IP address, browser and device type, referring pages, pages viewed, approximate location derived from IP address, cookie identifiers, and interaction data.
• Business contact information obtained from referrals, industry contacts, public business directories, websites, social platforms, service providers, data providers, and other lawful business sources.

How We Use Information

We may use personal information to:

• Respond to inquiries, prepare pricing or proposals, and communicate with prospective and current business customers.
• Review business needs, provide onboarding, configure or activate access, process orders, maintain records, and deliver support.
• Process and verify payments through approved providers and address billing or service-delivery issues.
• Protect accounts, investigate suspected fraud or misuse, maintain security, enforce terms, and comply with law.
• Operate, analyze, troubleshoot, and improve the website, forms, services, and customer experience.
• Send service communications and, where permitted by applicable law, B2B marketing communications about relevant products or services.
• Establish, exercise, or defend legal rights and complete a merger, sale, financing, reorganization, or similar business transaction.

Sources of Information

We may receive information directly from the individual or the individual’s business, automatically through the website, from payment and technology providers, platform or software providers, contractors, referrals, publicly available business sources, and other lawful sources.

How We Disclose Information

We may disclose personal information when reasonably necessary to:

• Software, platform, hardware, installation, and support providers involved in the requested product or service.
• Vendors that provide hosting, website forms, communications, CRM, analytics, security, payment processing, document storage, and other business services on our behalf.
• Professional advisers, insurers, auditors, financial institutions, and legal or regulatory authorities.
• A buyer, investor, lender, successor, or adviser in connection with a proposed or completed business transaction.
• Other parties when directed by the individual, required by law, or reasonably necessary to protect rights, safety, property, accounts, or services.

We do not sell personal information for monetary payment. If our practices involving a legally defined sale or sharing of personal information change, we will update this Policy and provide any choices required by law.

Payments

Payment information may be collected or processed by banks, payment processors, digital-payment services, or other approved payment providers. We may receive payment confirmation, payer details, transaction references, and limited information needed for accounting, fraud prevention, support, and dispute handling.

Do not send full payment-card numbers, passwords, private keys, or sensitive account credentials through ordinary email or website messages.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies that are necessary for site operation or support analytics, preferences, security, and marketing. Available cookie choices may be presented through the website’s consent or preference tools.

A separate Cookie Policy or cookie notice may provide more specific information after the website’s actual tags and cookies have been technically reviewed.

Business Marketing and Communication Choices

We may use business contact information to send relevant B2B communications where permitted by applicable law. Recipients may opt out of marketing email by using the unsubscribe method in the message or by contacting us. Opting out of marketing does not prevent service, security, order, billing, or support communications.

Requests to stop telephone, text, or messaging-app marketing will be handled in accordance with applicable law and the communication channel used. Consent, where legally required, is not a condition of purchasing unrelated services.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including account and service administration, business records, tax and accounting obligations, security, fraud prevention, dispute resolution, and legal compliance. Retention periods vary by the type of information and context.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission, storage, or security is completely reliable, and we cannot guarantee absolute security.

Privacy Rights

Depending on residence and applicable law, an individual may have rights to request access to, correction of, deletion of, or a copy of personal information; to object to or limit certain processing; and to opt out of certain sales, sharing, targeted advertising, or marketing communications.

To submit a privacy request, contact info@gameroom-software.com or +1 863 303 9109. We may ask for information reasonably necessary to verify identity and authority. We may deny or limit a request where applicable law permits or requires it. We will not discriminate against a person for exercising an applicable privacy right.

Third-Party Links and Services

The website may link to third-party platforms, social networks, payment services, or other websites. Their privacy practices are governed by their own notices, and we are not responsible for their independent practices.

Children

The website and services are not directed to children under 18. We do not knowingly collect personal information from children through the website. If we learn that such information was collected, we will take reasonable steps to delete it as required by law.

International Processing

Personal information may be processed in the United States and other locations where we or our service providers operate. Where applicable law requires safeguards for international transfers, we will use appropriate measures.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates when the current version became effective. Material changes will be communicated through the website or another reasonable method when required.

Contact

Questions or privacy requests may be sent to info@gameroom-software.com or directed to +1 863 303 9109.